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Original topic:

Connection issues with Q90R soundbar to Q800T series TV

(Topic created on: 17/03/21 02:35)
Ozman
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Audio & Video

I just picked up a Samsung 75 class Q800T series QLED-8k-UHD smart-tizen-tv yesterday, 3/15/2021    I have a Samsung Q90R sound bar system I got in 2019.  The TV keeps popping up a notification stating Earc not connected please connected to HDMI port 3.  The funny thing is sometimes it works and sometimes it doesn’t.  It’s the inconsistency that’s frustrating.     I have the HDMI connected properly.  I even upgraded my HDMI cables thinking it was that but, no change.   

Any help would be appreciated as, I’ve spent a lot of money to have a quality setup and it’s not working.   

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Ozman
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Audio & Video

Correction, it says your audio device is connected to a port that does not support (ARC).  

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