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Blue Ray BD-J5500 /E

(Topic created on: 06-07-2020 11:12 AM)
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TangieT
Student
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Working fine and less than two years old. Suddenly started doing the known loop thing trying to come on then off repeatedly. Very frustrating. Searching online this seems to be a very common problem with Samsung Blue Rays. Read Samsung repair for free if it's on a list of known models with the fault but can't find the list. Anyone else had this particular model repaired for free? Thanks 

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Pugs1957
Samsung Members Star ★
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You should contact Samsung customer services
TangieT
Student
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Thanks for replying. Was amazed how easy it was. Did a quick Chat and they collected it within 2 days for a free repair. Hopefully have it back soon as missing netflix.