Support

Open search

Blue Ray BD-J5500 /E

Highlighted
First Poster

Working fine and less than two years old. Suddenly started doing the known loop thing trying to come on then off repeatedly. Very frustrating. Searching online this seems to be a very common problem with Samsung Blue Rays. Read Samsung repair for free if it's on a list of known models with the fault but can't find the list. Anyone else had this particular model repaired for free? Thanks 

2 REPLIES 2
Highlighted
Navigator
You should contact Samsung customer services
Highlighted

Thanks for replying. Was amazed how easy it was. Did a quick Chat and they collected it within 2 days for a free repair. Hopefully have it back soon as missing netflix. 

Top Liked Authors