Audio & Video

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Why is Amazon Music STILL not supported on Samsung Multiroom?

Posted by a month ago in Audio & Video

Cannot use Amazon Music with multiroom. Solutions? View Post

Anynet/HDMI-CEC and ARC not working

Posted by 26-04-2018 11:19 AM in Audio & Video

Hi there, I have this problem for over a month now. I have a Samsung TV model UE49MU8005 connected to a... View Post

a month ago

You can use the smartphone remote in Samsung App. View Post

Q80R will not turn on with TV (HDMI-ARC)

Posted by 13-08-2020 05:25 AM in Audio & Video

Hi My Q80R will only turn off and not on when I turn on my TV, having to manually turn it on with the soundbar remote. Setup as follows... View Post

a month ago

Thanks so much for the work around. I spent hours trying to get the Samsung soundbar to turn on ... View Post

Alexa with HW-Q990B & HW-Q930B

Posted by 23-10-2022 01:59 PM in Audio & Video

Hiya Peeps from Australia here, I’m just wondering if the Alexa function is working on anybody’s Samsung HW-Q990b or the HW-Q930B. When I... View Post

06-01-2023 06:22 PM

Thanks for that info it’s good of you to help. It’s a frustrating thing and I agree with you it’s... View Post

Soundbar changing the source on my Tv

Posted by 10-02-2021 10:25 AM in Audio & Video

Hello, I have an issue with my soundbar changing the source on my TV. I have my Samsung soundbar (Q60T) connected through the HDMI-ARC port in... View Post

06-01-2023 03:52 PM

Hi I have a bit different issue. Once I turn my TV on then soundbar Q700B automatically change so... View Post

SoundBar problem

Posted by 04-01-2023 08:39 PM in Audio & Video

Hi people.Did Samsung make any "update software" changes recently? I've got Home Cinema FT5550 and TVUE406800.Everything is working... View Post

HW-Q930B is not displaying douby atmos

Posted by 03-01-2023 08:04 PM in Audio & Video

I have my HW-Q930B is connected to my XBOX Series X. I used to watch to movie with atmos via Netflix, and my sound bar displayed douby atmos. But... View Post

YP-Q1 MP3 player problem

Posted by 03-01-2023 05:35 PM in Audio & Video

Hi all, Anyone own the YP-Q1 mp3 player that could help me out? I've factory reset and updated to the latest firmware, but every time I go... View Post

S800B soundbar power supply

Posted by 03-01-2023 04:13 PM in Audio & Video

Hello everyone, I've spent over two hours chatting to Samsung Technical support who are no closer to resolving a solution - all that I need... View Post

Q symphony

Posted by 02-01-2023 06:23 PM in Audio & Video

Hello I have a 55inch qn90b tv and s50b soundbar, both are q symphony compatible, however even though the tv says that the sound is set to... View Post

HT-bd8200 subwoofer not working standby led flashing fast

Posted by 03-11-2020 06:31 PM in Audio & Video

Hi, My soundbars subwoofer is not working anymore. I already updated firmware, and tried relinking. This is what happens: -... View Post

02-01-2023 03:31 PM

I have the same issue sub woofer not able to connect to soundbar red and blue light just blink an... View Post

Q990b - Soundbar will not power on with tv

Posted by 01-01-2023 04:55 PM in Audio & Video

Hi all, hope you can help. I have a q990b Soundbar and q90t tv. Both devices have up to date firmware and Soundbar is connected to tv via HDMI... View Post

Video colors are faded

Posted by 01-01-2023 10:23 AM in Audio & Video

Hello, When I make a video and watch it afterwards the colours are perfect. However, when I forward the video, the colours become completely... View Post

01-01-2023 12:46 PM

WhatsApp compresses before sending View Post

Soundbar low volume with TV

Posted by 01-01-2023 01:33 AM in Audio & Video

I have a Samsung HW-R450 soundbar and a 2021 Samsung QLED tv. They are connected using HDMI via the ARC connection. I sometimes find that when... View Post

01-01-2023 06:34 AM

I don't have a soundbar on my Samsung TV but have you tried playing around with the sound options... View Post

Sound gaps with a HW-B550

Posted by 31-12-2022 03:50 PM in Audio & Video

I replaced a sound system with a B-Series HW-B550 after the old system had problems after many years use. Before use I installed s new firmware... View Post

Samsung q990b

Posted by 31-12-2022 02:16 PM in Audio & Video

Hello I just wanted to make you aware of an issue with the Samsung Q990b which I encountered. When Alexa is activated the sound bar seems to... View Post

31-12-2022 02:50 PM

You can leave feedback in the help section on the Members App. Problems like this is what the ... View Post

Frustrated Samsung S60T Soundbar owner

Posted by 07-12-2022 03:39 PM in Audio & Video

Hello I am getting extremely frsutrated with advice and manuals that tell me how to set up my S60T Soundbar by following menus that do not... View Post

30-12-2022 05:38 PM

Hi, @Members_nlxR4bE, we certainly do care and we want to ensure that our users are able to g... View Post

HDMI TV ARC stopped working

Posted by 19-05-2021 09:38 PM in Audio & Video

I have a Samsung Harman Kardon soundbar (less than a year old) and a 55" Q70T QLED (also less than a year old). I have a lot of trouble in... View Post

28-12-2022 10:38 PM

Same problem here with my Q80 We just got done setting up our new Q80b 65” and have had some di... View Post

Can't find subwoofer for Sound+ MS650

Posted by 29-07-2020 03:53 PM in Audio & Video

I have the swa 9000s wireless surround speakers but can't find a subwoofer. Is there a subwoofer that is compatible with my setup? The swa w700... View Post