Audio & Video

Custom List Message Item

Samsung Sound Towers On Sale Soon

Posted by 25-09-2025 05:26 PM in Audio & Video

The Sound Towers which were unveiled at IFA wil be available in Europe soon, available via Samsung's website and other retailers. They push... View Post

Soundbar Virtual Position

Posted by 21-09-2025 08:40 PM in Audio & Video

I have a Frame TV and S-Series Soundbar connected using Q-Symphony. Why can’t I move it using the Virtual Room Setup when configuring... View Post

Loss of Wifi, Bluetooth and Q-Symphony on the Samsung HW-Q990D soundbar

Posted by 20-09-2025 08:49 PM in Audio & Video

I have had this issue since the latest firmware update, which I completed... View Post

2 weeks ago

Perfect! Will get one on order! Appreciate your help! View Post

Lossless Audio - Hang on so my mobile can't support it

Posted by 19-09-2025 07:13 AM in Audio & Video

So following my other thread about what is lossless audio, i wanted a separate thread for a crucial topic. So you paid for... View Post

02-10-2025 07:21 PM

Finally a decade later they realise it was never HiRes as strangled by Android. To me all the music ... View Post

How do I complain

Posted by 16-09-2025 10:28 PM in Audio & Video

Hi all, I was waiting for Samsung technical support to get back to me about my Atmos not working via my soundbar, but now Samsung... View Post

17-09-2025 05:57 PM

Provide all evidence screenshot of poor service and thank me later View Post

TV optical output missing

Posted by 16-09-2025 01:20 PM in Audio & Video

Having upgraded my Samsung TV to have a larger screen I am astonished to find this newer bigger model lacks an optical audio output. To connect to... View Post

02-10-2025 10:57 AM

That’s a good question - I am not sure. I am only using it in our living room for a new Samsung TV w... View Post

HDMI TV makes a bug

Posted by 16-09-2025 09:03 AM in Audio & Video

I own a Samsung Smart TV, model UE40 (2015), connected to a soundbar via HDMI (ARC). The TV works correctly on regular broadcast channels, but when... View Post

16-09-2025 10:04 AM

Contact Samsung support View Post

Samsung S95F TV + Sonos Arc soundbar = No Dolby Atmos

Posted by 15-09-2025 05:02 PM in Audio & Video

Hi, I have a Samsung QE65S95FATXZT connected to a Sonos Arc soundbar through HDMI port #3 (ARC/eARC). When I use the native Disney+ app on... View Post

30-11-2025 10:50 AM

I had the same issue, what worked for me was a different HDMI cable. Never mind the fact that these ... View Post

HW-Q800B and codec AAC

Posted by 15-09-2025 10:29 AM in Audio & Video

I have a Samsung HW-Q800B sound bar, when I try to play a movie with AAC audio with 6 channels it plays it in stereo, even though the movie has 6... View Post

15-09-2025 12:33 PM

We can't always choose the format, sometimes we have to take what appears, I find this case curious,... View Post

Connect q990f soundbar with qn90d tv via wifi: full benefits?

Posted by 14-09-2025 09:06 AM in Audio & Video

Hi! just ordered q990f soundbar and qn90d tv. i read that, as they both are new models, i can connect them via wifi avoiding using hdmi or... View Post

14-09-2025 11:36 PM

Hi @Gil00 Welcome to the Samsung community whilst quality may be fine over wifi am HDMI connection o... View Post

Samsung hw q930f slist

Posted by 13-09-2025 12:30 PM in Audio & Video

Hallo, Ik heb pas de Samsung hw q930f gekocht. Op zich zeer tevreden mee, maar het valt mij op dat bij hoge tonen het gaat slissen. Ik heb de... View Post

Earc on Samsung q990d

Posted by 08-09-2025 06:40 PM in Audio & Video

I have tried using the earc on the q990d soundbar but it doesn’t appear to work. I have a blu ray player on hdmi 1 on my lg tv, I know the cables... View Post

s95F distance from the wall for ventilation

Posted by 07-09-2025 01:14 PM in Audio & Video

Inside quick guide it is written: "Providing proper ventilation for your TV - When you install your TV and One Connect Box, maintain a distance... View Post

15-09-2025 06:45 AM

At the end support said that they asked to Samsung technicians to add the compatibility on the websi... View Post

s95F audio when on the wall

Posted by 07-09-2025 12:14 PM in Audio & Video

i want to install S95F 65" tv on the wall, with the samsung braket WMN-B50EB that will hold tv at 8mm from the wall, and the box positioned on... View Post

15-09-2025 06:49 AM

This is the solution: https://eu.community.samsung.com/t5/audio-video/s95f-distance-from-the-wall-fo... View Post

3d Blueray player HT-ES6600 cannot read 3D Discs

Posted by 07-09-2025 09:03 AM in Audio & Video

Hi Team, I have a HT-ES6600 and today the BlueRay-Player cannot read 3D Discs anymore. I can hear that the drive turns and the Laser-head moves,... View Post

07-09-2025 08:47 PM

Hi @Frigi Welcome to the Samsung Community 😀 Check you have the latest firmware 1024.0, this though... View Post

Soundbar Samsung q600c - voices sound weird in Dolby atmos

Posted by 03-09-2025 01:49 PM in Audio & Video

Hey guys, I just bought a Samsung Q600C and I’m testing it with some Dolby atmos content. I’ve noticed that voices, from the center channel sound... View Post

03-09-2025 03:09 PM

Is this the one you have? 2023 Q600C Q Series Wireless Soundbar 3.1.2ch | Samsung UK https://share.g... View Post

Q990D alexa reverting to English

Posted by 02-09-2025 09:39 PM in Audio & Video

I live in Italy and I would like Alexa to answer to italian commands. My iPhone is set to English (company phone) but both the alexa and... View Post

Samsung S95F + HW-Q995GF: No Dolby Atmos and only 5.1 PCM via PC – EDID/eARC Issue?

Posted by 01-09-2025 04:36 PM in Audio & Video

Hello everyone, I’d like to share a technical issue I’ve been experiencing with my Samsung S95F OLED TV (77”, firmware v1131.0) in combination... View Post

2 weeks ago

Hi, I have the same Issue and solved it with an Audio extractor but now i have "only" 120hz and 10bi... View Post

Samsung HW-K550 Soundbar

Posted by 26-08-2025 10:56 PM in Audio & Video

I am having a weird issue. I have a Samsung TV Model UN60KS8000F and a Samsung sound bar Model HW-K550. I had them playing nice via Bluetooth. I... View Post

Space fit pro

Posted by 25-08-2025 08:31 AM in Audio & Video

Hello, I have this TV , QE43QN90BATXXN and this Soundbar , HW- QS700F. How do I enable the function Space Fit Pro, or ,is it calibrate... View Post

Samsung Sound Towers On Sale Soon

Soundbar Virtual Position

Loss of Wifi, Bluetooth and Q-Symphony on the Samsung HW-Q990D soundbar

Lossless Audio - Hang on so my mobile can't support it

How do I complain

TV optical output missing

HDMI TV makes a bug

Samsung S95F TV + Sonos Arc soundbar = No Dolby Atmos

HW-Q800B and codec AAC

Connect q990f soundbar with qn90d tv via wifi: full benefits?

Samsung hw q930f slist

Earc on Samsung q990d

s95F distance from the wall for ventilation

s95F audio when on the wall

3d Blueray player HT-ES6600 cannot read 3D Discs

Soundbar Samsung q600c - voices sound weird in Dolby atmos

Q990D alexa reverting to English

Samsung S95F + HW-Q995GF: No Dolby Atmos and only 5.1 PCM via PC – EDID/eARC Issue?

Samsung HW-K550 Soundbar

Space fit pro

S800D Ultra Slim Lifestyle Soundbar

Soundbar cashback claim - Impossible to select a purchase date

Loss of Wifi, Bluetooth and Q-Symphony on the Samsung HW-Q990D soundbar

s95F audio when on the wall

s95F distance from the wall for ventilation

Sound bar updates

samsung HW j 7 5 0 0 restart loop

Samsung 65" S95F for Audiophiles

Samsung has bricked my soundbar and now want money for fixing it

Lock screen music access

Volume issue Q995B

Re: Samsung S95F + HW-Q995GF: No Dolby Atmos and only 5.1 PCM via PC – EDID/eARC Issue?

Re: Spotify lossless

Re: HW-Q990c Soundbar sounds flat and compressed after 1010.5 firmware update.