Audio & Video

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Q80R will not turn on with TV (HDMI-ARC)

Posted by 13-08-2020 05:25 AM in Audio & Video

Hi My Q80R will only turn off and not on when I turn on my TV, having to manually turn it on with the soundbar remote. Setup as follows... View Post

3 weeks ago

Thanks so much for the work around. I spent hours trying to get the Samsung soundbar to turn on ... View Post

Alexa with HW-Q990B & HW-Q930B

Posted by 23-10-2022 01:59 PM in Audio & Video

Hiya Peeps from Australia here, I’m just wondering if the Alexa function is working on anybody’s Samsung HW-Q990b or the HW-Q930B. When I... View Post

3 weeks ago

Thanks for that info it’s good of you to help. It’s a frustrating thing and I agree with you it’s... View Post

Soundbar changing the source on my Tv

Posted by 10-02-2021 10:25 AM in Audio & Video

Hello, I have an issue with my soundbar changing the source on my TV. I have my Samsung soundbar (Q60T) connected through the HDMI-ARC port in... View Post

3 weeks ago

Hi I have a bit different issue. Once I turn my TV on then soundbar Q700B automatically change so... View Post

SoundBar problem

Posted by 3 weeks ago in Audio & Video

Hi people.Did Samsung make any "update software" changes recently? I've got Home Cinema FT5550 and TVUE406800.Everything is working... View Post

HW-Q930B is not displaying douby atmos

Posted by 4 weeks ago in Audio & Video

I have my HW-Q930B is connected to my XBOX Series X. I used to watch to movie with atmos via Netflix, and my sound bar displayed douby atmos. But... View Post

YP-Q1 MP3 player problem

Posted by 4 weeks ago in Audio & Video

Hi all, Anyone own the YP-Q1 mp3 player that could help me out? I've factory reset and updated to the latest firmware, but every time I go... View Post

S800B soundbar power supply

Posted by 4 weeks ago in Audio & Video

Hello everyone, I've spent over two hours chatting to Samsung Technical support who are no closer to resolving a solution - all that I need... View Post

Q symphony

Posted by 4 weeks ago in Audio & Video

Hello I have a 55inch qn90b tv and s50b soundbar, both are q symphony compatible, however even though the tv says that the sound is set to... View Post

HT-bd8200 subwoofer not working standby led flashing fast

Posted by 03-11-2020 06:31 PM in Audio & Video

Hi, My soundbars subwoofer is not working anymore. I already updated firmware, and tried relinking. This is what happens: -... View Post

4 weeks ago

I have the same issue sub woofer not able to connect to soundbar red and blue light just blink an... View Post

Q990b - Soundbar will not power on with tv

Posted by 4 weeks ago in Audio & Video

Hi all, hope you can help. I have a q990b Soundbar and q90t tv. Both devices have up to date firmware and Soundbar is connected to tv via HDMI... View Post

Video colors are faded

Posted by 4 weeks ago in Audio & Video

Hello, When I make a video and watch it afterwards the colours are perfect. However, when I forward the video, the colours become completely... View Post

4 weeks ago

WhatsApp compresses before sending View Post

Soundbar low volume with TV

Posted by 4 weeks ago in Audio & Video

I have a Samsung HW-R450 soundbar and a 2021 Samsung QLED tv. They are connected using HDMI via the ARC connection. I sometimes find that when... View Post

4 weeks ago

I don't have a soundbar on my Samsung TV but have you tried playing around with the sound options... View Post

Sound gaps with a HW-B550

Posted by a month ago in Audio & Video

I replaced a sound system with a B-Series HW-B550 after the old system had problems after many years use. Before use I installed s new firmware... View Post

Samsung q990b

Posted by a month ago in Audio & Video

Hello I just wanted to make you aware of an issue with the Samsung Q990b which I encountered. When Alexa is activated the sound bar seems to... View Post

a month ago

You can leave feedback in the help section on the Members App. Problems like this is what the ... View Post

Frustrated Samsung S60T Soundbar owner

Posted by 07-12-2022 03:39 PM in Audio & Video

Hello I am getting extremely frsutrated with advice and manuals that tell me how to set up my S60T Soundbar by following menus that do not... View Post

a month ago

Hi, @Members_nlxR4bE, we certainly do care and we want to ensure that our users are able to g... View Post

Samsung HW Q600B audio problem

Posted by a month ago in Audio & Video

I bought a Samsung HW Q600B soundbar. I came home, set everything up and was pleasantly surprised by the sound. I set it to HDMI eArc. It was... View Post

a month ago

I've same issues, using soundbar with a neo QLED 2022 model, sound also keeps disappearing. Price... View Post

"Game Pro" Sound mode persists after exiting Game Mode on TV (Design Flaw)

Posted by a month ago in Audio & Video

Hello Samsung Community, In my opinion (aswell as many others) there is a fatal design flaw in the way Samsung TVs and Soundbars handle the... View Post

Q990 soundbar won't register to Samsung account through Smart Things app

Posted by 31-10-2022 12:39 AM in Audio & Video

Hi, as per title I can't seem to register my soundbar to my account. I keep getting the error code 15-200 after I've selected which network... View Post

a month ago

Same here... ridiculous View Post

HDMI TV ARC stopped working

Posted by 19-05-2021 09:38 PM in Audio & Video

I have a Samsung Harman Kardon soundbar (less than a year old) and a 55" Q70T QLED (also less than a year old). I have a lot of trouble in... View Post

a month ago

Same problem here with my Q80 We just got done setting up our new Q80b 65” and have had some di... View Post

Can't find subwoofer for Sound+ MS650

Posted by 29-07-2020 03:53 PM in Audio & Video

I have the swa 9000s wireless surround speakers but can't find a subwoofer. Is there a subwoofer that is compatible with my setup? The swa w700... View Post