Audio & Video

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Alexa disconnecting Q800t

Posted by 30-06-2022 09:08 PM in Audio & Video

Hello, My Samsung soundbar HW-q800t has been working fine for over a year. 2 months ago Alexa stopped working suddenly. After saying an ‘Alexa’... View Post

Q800A Woofer stopped working after high pitched noise

Posted by 28-06-2022 09:46 PM in Audio & Video

My Q800A woofer started making a high pitched noise and then stopped working totally. I have tried 3 different inputs, full reset, removed power... View Post

30-06-2022 07:57 PM

Using page 13 with a id reset have brought things back to life thanks. Need to check volume range... View Post

sound bar volume goes loud on its own

Posted by 18-06-2020 01:58 PM in Audio & Video

hi when my samsung hw-n300 sounbar is conncted to my samsung 55 inch smart tv the volume keeps going loud on its own i turn it down with the... View Post

30-06-2022 07:50 PM

I reset everything, the TV settings, the soundbar and replacing the optical cable, as there is no... View Post

Samsung Soundbar Q70R two audio stutters when switching to dolby atmos

Posted by 11-09-2021 10:29 AM in Audio & Video

Hello I have a problem with my Samsung HW-Q70R soundbar. My Apple TV 4K is directly plugged into the Soundbar (HDMI in) and the Soundbar is... View Post

29-06-2022 05:34 PM

Thanks for your reply. This Problem is really annoying. What Apple TV are you using exactly? I... View Post

HW-Q950A Q-Series Soundbar (2021) Switching on by itself

Posted by 29-06-2022 09:10 AM in Audio & Video

Bought this bar last week, and really happy with it, but a couple of mornings it was switched on by itself, Found out its when Alexa is... View Post

Samsung Q900a volume keeps lowering

Posted by 25-06-2022 07:44 PM in Audio & Video

Just bought the Q900A soundbar and every few minutes or so it keeps lowering the sound to volume 8. No energy saving 😕 View Post

28-06-2022 02:52 PM

@Bobsie: Have you tried checking your TV settings to see if there are any options that might ... View Post

Cannot adjust sub-woofer volume

Posted by 05-12-2021 05:16 PM in Audio & Video

I have had two soundbars, a Q700A, and most recently a Q800A. In each case, I cannot adjust the woofer level up or down, and it sticks at zero. ... View Post

25-06-2022 07:38 PM

Thank you. This worked. First time I've seen a remote button set to adjust in this joystick like ... View Post

Soundbar Volume no longer controlled by TV remote

Posted by 14-04-2019 01:38 PM in Audio & Video

Currently own a 2017 Q7 49" TV, with a HW-MS650 soundbar and a UBD9500 Bluray player hooked up via HDMI Arc. All has been fine up to now, along... View Post

22-06-2022 12:15 PM

Agreed! I read the manual, re-congigured sound bar & TV (Samsung) & nothing worked. So I powered... View Post

Best Soundbar for Neo Qled

Posted by 12-05-2022 02:25 PM in Audio & Video

Hi, Looking to get a soundbar that goes with my 2021 Neo Qled QN94A, use tv for films (mainly Netflix & Disney+) and gaming... View Post

21-06-2022 04:58 PM

Go in Settings->Sound and change the output audio format to Passthrough from Auto. That solved th... View Post

Q800A, Alexa, Switches Last Audio On

Posted by 20-06-2022 08:44 PM in Audio & Video

Got a Q800A connected to a Sky Q box with HDMI/ARC. Alexa works - but...if the TV is off, and I call up Alexa, when Alexa is done, the soundbar... View Post

HW-Q90R low subwoofer volume on 1012.6

Posted by 20-06-2022 03:47 PM in Audio & Video

Hi! I have updated my HW-Q90R soundbar to the latest firmware and although it has helped out with rear speakers being too quiet, it has also made... View Post

Samsung HW-Q90R subwoofer blown out?

Posted by 24-01-2021 02:32 PM in Audio & Video

Hi Everyone, i recently noticed a rather concerning issue with the subwoofer. I turned on my TV one day and somehow the subwoofer sounded very... View Post

20-06-2022 03:41 PM

Did you get it replaced in the end? View Post

Samsung Oddysey Neo G9 SDR Gamma Curve Broken with High Local Dimming

Posted by 19-06-2022 12:31 PM in Audio & Video

As per title, the SDR gamma curve of the Neo G9 has been broken in the last 2 or 3 firmwares when using "High" local dimming.... View Post

HW-Q80R - VIRTUAL Speaker function???

Posted by 03-01-2020 04:00 PM in Audio & Video

Can anyone shed any light on what the VIRTUAL Speaker function does in the SURROUND setting on the HW-Q80R? Is it simply a case that any... View Post

18-06-2022 02:34 AM

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HELP! Samsung Q600A Soundbar Bluetooth Audio Dropping Out

Posted by 10-04-2022 08:54 PM in Audio & Video

Hiya, I got a Samsung Q600A set up, loving it to be honest apart from this problem.. had it about 5 weeks but hadn't yet tried my iPhone 13 Pro... View Post

17-06-2022 10:58 AM

Yup that’s what I did too, got an LG SN7Y for £100 less and even happier with that instead View Post

Help needed

Posted by 13-06-2022 10:04 PM in Audio & Video

I have purchased a used Samsung blu ray player. The BD-8900. When I turn it on it freezes on a freeview channel. No buttons work except the volume,... View Post

14-06-2022 03:04 PM

There was an issue with bricked BD-8900 after a bad firmware update that was sent out by Samsung.... View Post

Soundbar and compatible rear speakers

Posted by 14-06-2022 09:41 AM in Audio & Video

I've just bought a QN94A TV and want to get a soundbar and rear speakers for it. I'm getting different reports from Samsung and Shops on... View Post

Sound bar to TV arc

Posted by 13-06-2022 05:30 PM in Audio & Video

Hi I have the QN94 a tv and the HW - Q600A sound bar and i used to have it connected via Bluetooth but now have a HDMI eARC cable I have... View Post

HW-Q70T no sound from soundbar

Posted by 19-10-2020 01:30 PM in Audio & Video

Hello - I have Samsung Q90 LED tv and a HW-Q70T sound bar. The sound bar worked fine until yesterday but now I’m not getting any sound. I tried... View Post

12-06-2022 01:43 PM

I am facing the same. It just stopped working 3 days back. Have tried resetting, changing cables ... View Post

Audio Sync

Posted by 15-08-2017 12:42 PM in Audio & Video

Hi I have a UE55JS8500 TV and a HW-J6500 soundbar connected by TV SoundConnect , problem is there is an audio delay that i can not correct as... View Post