5ghz to 2.4ghz for video doorcam

[clairebear23]

How do I change from 5G to 2.4ghz for my video doorbell. I don't see anything on my WiFi setting on Samsung s10 

[-Robot-]

I don't know what door cam you have but they tend to go with what is fastest

5ghz will get you better performance and 2.4 will give you better range

[clairebear23]

It is smart home wireless video doorbell but not compatible with 5g 😔

[TRY2HELP]

you need to log into your home modem to do the setting, usually it start with 168.192.1.1 and so on , it depend on what model and Internet provider you got, you also need a user name and pass word to log in.
you probably find that at the back of you modem

[clairebear23]

Thanks

[-Robot-]

2.4ghz is usually enabled on all routers, unless you turned it off. So you door cam should connect to your router on 2.4ghz if available and no change required.

If you turned off 2.4ghz then turn it back on again.

You didn't tell me the make of the door bell? It may just be issue with door bell