19-11-2020 05:19 PM
Hi Guys,
I've performed the firmware update 1012.6 for my HW-Q90R soundbar via USB drive. (currently doesn't work with smarthings app)
Given that there is no official statement from Samsung with the details of the update I would like to check with the community what new features have been included.
Also how should be the list bellow if the firmware 1012.6 is correctly applied to all components ?
Thank you
M 0133.0
B 1012.6
H 0051.0
FD 0040.0
W 0240.0
S 0136.0
RR 0136.0
RL 0136.0
Solved! Go to Solution.
14-02-2021 07:50 PM
@blunden did you try to change the WiFi channel on the router? Someone here suggested that the soundbar can't connect to DFS channels, so using a lower channel fixed his disconnection problems.
Also if you have a dual band router you may try to temporarily enable just one band at a time and see if you can get the soundbar to connect.
15-02-2021 04:58 PM
@mauromol I'm already running on a non-DFS channel that is supported in most regions and I've tried both my 2.4 GHz and 5 GHz network. I use separate SSIDs for them partially for compatibility and also as a was to segment less important devices to the slower network. The reason I tried again now is that I hoped either the new soundbar firmware or the new AP firmware I installed recently would make a difference.
The lack of DFS channel support is actually listed in the manual. Thanks for your suggestions though.
I wish there was a good reference for the error codes so that I could confirm that it's a connection issue. You haven't come across something like that by any chance?
15-02-2021 05:17 PM
15-02-2021 08:36 PM - last edited 15-02-2021 08:38 PM
Would someone please tell me how to do the test tones from the speakers. Or post a link. And this is probably a stupid question but hear it goes. What’s the difference between having all speakers set to 0 or all speakers set to +6? Isn’t the result the same if you just turn up the overall volume when set at 0? I have the Q80 and a LG C9
16-02-2021 10:00 PM
@mauromol Yeah, that's true.
@Bela91 Do you know what the error code 15-201 in the SmartThings app means? I get that error when trying to connect my HW-Q86R to the app.
17-02-2021 05:16 AM
The only way I get to the system to connect to WiFi again is to reset the soundbar then go onto the Bluetooth settings on my phone and delete the device from the list on my phone, then open the app and follow the steps again, hope this helps.
17-02-2021 03:53 PM
To access the sound test, turn off your soundbar and then hold down the 'sound mode' button on your remote. You may have to hold it for quite a while but eventually the display says 'Testing Tone' and plays a static tone through each speaker one by one.
😎
17-02-2021 04:51 PM - last edited 17-02-2021 04:51 PM
@CPP49 @Thanks for your help. I held down the ‘sound button’ until ‘testing tone’ appeared on the display. But I couldn’t hear any static tones through my speakers. In fact I’ve tried it several times and can’t hear a single thing after it indicates it’s playing test tones. Any thoughts? Is it time to do a reset of the soundbar? If so how is that accomplished? Thanks in advance to anyone who can help.
17-02-2021 10:15 PM
@shaunevo Yeah, that might work since I did buy this soundbar used, but I would really prefer not to reset it if I can avoid it. Thanks for the suggestion though.
02-03-2021 04:46 PM
Unfortunately still no Dolby Vision support. Please fix this so we can use it!!!