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Z flip 3 silicone phone case ripping

(Topic created on: 15-04-2022 12:37 AM)
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monkeyboy209
Apprentice
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hello my samsung z flip 3 silicone case with strap torn apart it hasnt been droped it has just started to come off the case it looks horrible please look at attached photos this all has happend over normal use.20220415_003200.jpg20220415_003209.jpg20220415_003217.jpg

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6 REPLIES 6
antikythera
Black Belt 
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Is that a genuine accessory bought or supplied with your phone directly from Samsung?
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monkeyboy209
Apprentice
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Yea I bought it brand new from Samsung uk
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TessM
Mastermind
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Hi @monkeyboy209 ,

that doesn't look right to me and I would recommend you to contact our Online Shop colleagues on 0330 726 7467 to get this looked at. Their lines are open Monday to Sunday from 8 am to 10 pm. 

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monkeyboy209
Apprentice
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Sorry can I email them I hate calling people
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TessM
Mastermind
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At the moment they are only offering support by phone @monkeyboy209

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monkeyboy209
Apprentice
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Oh ok thank you any way