05-12-2017 12:35 PM
Good day
Last night I was transferring my photos and videos from my phone to my sd card to make space. Everything was fine until suddenly this little message appears very briefly saying something about unable to move photos not synched to samsung cloud. Cant give complete message because it doesn't stay on the screen long enough for me to read it properly. I would appreciate some help
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01-02-2018 08:18 AM - last edited 02-02-2018 02:11 AM
Try to sync the files from your phone to computer again, if the problem is still exist, just find a Samsung assistant tool to help you transfer files to SD card. Samsung Kies will help you.
01-02-2018 08:18 AM - last edited 02-02-2018 02:11 AM
Try to sync the files from your phone to computer again, if the problem is still exist, just find a Samsung assistant tool to help you transfer files to SD card. Samsung Kies will help you.
01-02-2018 09:51 AM
Thanks for your help.
14-04-2019 05:49 PM
I'm sorry but i don't quite understand. How do you sync the files to the computer? As for Samsung Assistant tool, where do you found this tool? I searched my phone but I didn't found that kind of tool anywhere. Thankyou.