Smart tag won't ring phone

[Nipper66]

Hi

I' successfully registered a tag against my s10+ and have set it up to find the phone. However, all I get when I double press is a message on the phone saying "your tag is trying to find this phone" but no ring tone. Has anyone come across this?

[xSteveuk]

Hi,
This page maybe helpful

Phone does not ring when double pressing SmartTag button

https://www.samsung.com/us/support/troubleshooting/TSG01211466/