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Smart tag won't ring phone

(Topic created on: 01-02-2022 12:35 PM)
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Nipper66
First Poster

‎01-02-2022 12:35 PM

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Hi
I' successfully registered a tag against my s10+ and have set it up to find the phone. However, all I get when I double press is a message on the phone saying "your tag is trying to find this phone" but no ring tone. Has anyone come across this?
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xSteveuk
Mastermind

‎01-02-2022 04:04 PM - last edited ‎01-02-2022 04:04 PM

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Hi,
This page maybe helpful

Phone does not ring when double pressing SmartTag button

https://www.samsung.com/us/support/troubleshooting/TSG01211466/
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