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Original topic:

Samsung watch

(Topic created on: 30-11-2021 04:29 PM)
kirstyali88
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I am unable to reconnect my watch to my Samsung s21+ keeps saying watch active plug in has stopped working ...... 

Any advice why this has stopped working?
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4 REPLIES 4
Helen2018
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Same! My watch had stopped working as my phone keep popping up saying plug in had stopped working and I have tried everything but nothing so far, I hope someone do know the solution, any advice would be appreciated!
AnneJ
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I had slightly different problem after recent phone update with phone not updating activity recorded by the watch though the phone (s21) could still see the watch. Updating the wearable app fixed my issue. I also turned the watch off and back on again.
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kirstyali88
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I've unpaired it by mistake as I wasn't connecting at all now I'm unable to pair it back up & the app keeps saying its stopped working.

Really hope this gets fixed sooner rather than later, not a cheap item to be without
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AnneJ
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Did you try updating the wearables app on your phone? Mine appeared not to be updating automatically and seemingly need to be updated after doing the recent S21 update.
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