14-02-2022 10:58 AM in
I got a Samsung Tag as part of a promotion. Didn't have any other use for it so thought I'd pair it with my phone and leave it in my car so I can track it if the car is ever stolen.
Problem is it doesn't track it when its away from my phone. If I open smart things now it shows the car is in my drive, location history shows nothing.
My friend borrowed my car recently and forgot where they parked it, they called me because they knew I had the tag in it so could tell them where it is but it just said it couldn't be found, there was no location history at all.
It seems it only shows me where it is when it is able to connect to my phone, which seems to miss the point of it entirely.
I thought it was meant to be able to communicate with other Samsung devices to update its location. Am I missing something?
14-02-2022 11:48 AM in
Hi, you will need to set up the tag to be a part of the Galaxy Find network. Have a look here How do I find my SmartTag? | Samsung UK
14-02-2022 12:09 PM in
Thanks for the reply, I already seem to have all this enabled.
14-02-2022 07:08 PM in
14-02-2022 07:51 PM in
14-02-2022 07:53 PM in