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Original topic:

Samsung S View Cover does not work anymore - April 2018

(Topic created on: 02-04-2018 04:16 PM)
Dona83
Journeyman
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Hello,

 

I have a samsung S6 for a year (still under warranty), with an original case Samsung S View (EF-CG920) that worked very well for several months with the android version 7.0. Several updates are passed under android 7.0 without problems, but the last yesterday (01/04/2018) is problematic. Since then the case is no longer recognized by the phone. And in addition the management of accessories in the settings (advanced management) is no longer available.

 

Take a look to my version :

Screenshot_20180402-100909.png

 

Thanks for your help

3 REPLIES 3
AlexanderV
First Poster
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I do have the same problem after update coming in yesterday.

Por2gal
Journeyman
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ugh me too, on my S7 but now im also getting 'always on display' popping up everytime i open my cover case saying IT HAS STOPPed.  my S view shows a black screen with only the status/notification bar showing in the window at the top where it would sit in the normal window.... so FRUSTRATING

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Dona83
Journeyman
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I am really disappointed that Samsung does not deliver a solution because I am not an isolated case.

I'm not sure to trust Samsung again in my next purchase...

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