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Samsung level pro

(Topic created on: 04-11-2020 01:29 PM)
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Mahsa
First Poster
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Everything is ok while using samsung level pro headphone, I mean I can listen to music and send voice messages and hear voice messages too. but while talking on the phone I cant hear the voice of the one talking to me, they can listen my voice but I cant listen their voices. Why is that?

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ChrisM
SuperStar
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Hi @Mahsa 

 

Let's try a hardware test on the phone. Type *#0*# into your keypad and select Receiver out of the options given. Can you hear the high pitched sound?

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