04-02-2021 06:22 PM
My led cover was working fine until the last update. The only thing that works is opening and closing screen down
19-02-2021 03:38 PM
Hey @jmcs, try these steps: Settings > Apps > Options (three dots top right) > Special Access > Notification Access > toggle 'LED Cover' ON. Also, clear the cache of the app: Settings > Apps > Options > Show system Apps > LED Cover > Storage > Clear Cache. Then, perform a Soft Reset of the S9+ by pressing and holding Volume Down and Power buttons until your phone restarts.
23-02-2021 01:49 PM
06-03-2021 04:08 PM
Hey @jmcs ,
Are you still experiencing an issue with this? If so, please head into Settings > Apps > Options (three dots top right) > Special Access > Notification Access > toggle 'LED Cover' ON. Also, clear the app data by heading into Settings > Apps > Options > Show system Apps > LED Cover > Storage > Clear data. Once you've cleared the data, please switch off your phone for a few minutes > Remove the case > Power on the phone > Reattach case.
08-03-2021 12:50 AM
10-03-2021 01:49 PM
10-03-2021 02:41 PM
Could you force stop the 'LED cover service' app, to see if this helps? You can do this by heading into Settings > Apps > 3 dots in the top right > Show system apps > Search for the 'LED cover service' app > Force stop.
If this doesn't help, we'd like you to reset your app preferences, but please note this will reset all app preferences. To reset app preferences, head back into Settings > Apps > 3 dots in the top right > Reset app preferences > Reset.
11-03-2021 11:54 AM
31-01-2022 02:24 PM
did this ever get fixed, samsung dont want to help me fix my broken Sammy led case?
31-01-2022 05:05 PM - last edited 24-02-2022 01:51 PM