30-07-2017 10:20 PM in
I have found that the S8 Charger Type C that came with the phone will not fast charge however the apdater that came with it and my old s5 lead will anyone else had this problem?
31-07-2017 06:43 AM in
Sounds like an issue then with the bundled cord @Zach
Appreciate it does not Fast Charge the phone but Does it normal charge your phone ?
If this was my situation I'd ask the supplier of the phone to assist by swapping the cable out.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
31-07-2017 05:49 PM in
Hi I have purchased 2 different USB C leads and none are fast charging it, with the usb C leads it says it woll take around 5 hours to charge when battery is on around 7%. Is this normal,
31-07-2017 05:55 PM in
In my experience when fast charging is activating it'll say so on the home screen.
I personally do not let my phone drop below 15% to stop anything detrimental happening to the battery. From 7% on normal it'll definitely take quite a few hours.
I charged my phone from 15% last night on normal charge and even though I didn't take note exactly how long it took it was around 2 hours - I think.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "