S pen won't connect

[mickym]

Hi I'm micky I have just bought a used note 9 and I can't get the s pen to connect it bought a brand new s pen but still no luck can any1 help

[AsadM]

Hi @mickym, let's try going through the steps on this page to help you with your S Pen: https://www.samsung.com/us/support/troubleshooting/TSG01001457/