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Original topic:

Missing SmartTags Order

(Topic created on: 27-04-2021 04:11 PM)
jacklroberts
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Hi In February I won a free SmartTag from the Samsung People Live Event, I have waited a very long time and thought I wasn’t going to receive it. Last Tuesday I got an email from DPD and in the senders reference it said “SMART TAG WINNER”, the next day when it was supposed to be delivered I got another email to say it had been delayed and it would be resolved in 24 hours. A few days later I still hadn’t received it so on Sunday I messaged them on Twitter and they said to contact them via a number they provided, every time I got through to someone they immediately hung up on me. So I’m a little stuck on what to do.

If anyone has any advice please help?

 

Kindest regards,

Jack

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AntS
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Hi Jack! 🙂

 

Was it Samsung or DPD you messaged on Twitter? What's the number they gave you?

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jacklroberts
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It was DPD and the number was 0121 275 0500

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jacklroberts
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Just added the number as I missed that part

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