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Original topic:

Missing earbuds

(Topic created on: 12-02-2021 12:40 AM)
Mikael3
Journeyman
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I bought the new s21 ultra and took part of the deal with included tag and earbuds... I got the tag but the earbuds are missing.. I have been mailing, calling and chatting multiple times without a single response.. This is the worst customer service I have ever dealt with.

How do I reach out? Who will solve this?

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12 REPLIES 12
Mikael3
Journeyman
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I sent you the order number :smiling-face: Thanks!

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Mikael3
Journeyman
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Thats the problem.. They dont answer :smiling-face: Thats why im here. Neither on chat, phone or mail. Something must gone wrong there.

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JimmyBawa
Navigator
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Sorry to hear that.. Hope you get it sorted soon🤞