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lost pics

(Topic created on: 04-09-2020 11:58 AM)
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Members_FbS3E95
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Hi, I took a couple of photos with my phone on 19th August 2020. I have done everything possible however, they seem to have completely disappeared.  It hasn't even been 30 days (apparently retrievable from bin up until then) but they are nowhere to be found. Please help
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CarloL
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Hey @Members_FbS3E95, what model of phone you have? Did the pictures disappear after an update or after doing a Factory Reset? If you had your Samsung Cloud synced with Gallery, head to: Gallery app > 3 dots (top right) > Settings > Recycle bin > Recover Photos. Also, if you have Google Photos, check for them in there as syncing this may have moved your photos from the Gallery to Google Photos. Did you back them up anywhere?

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