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How to register Galaxy Ear Buds 2

(Topic created on: 19-12-2021 09:51 PM)
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RicoHDA
First Poster
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Hi Everyone,

 

I received my galaxy ear buds 2 (through samsung official website), however I can't register them as a product I own because it does not recognize the numbers : I get the message "verify your numbers or try again".

 

as a serial number i use the 11 letters/numbers combination present after "S/N" at the back of the craddle, and product serial number is something like SM-R177. 

 

Am I missing something ?

 

Thanks in advance for your help

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4 REPLIES 4
xSteveuk
Mastermind
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Hi
This page maybe helpful

How to register a Samsung product with your Samsung account

https://www.samsung.com/us/support/answer/ANS00089142/

Try using the serial number
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RicoHDA
First Poster
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Hi Steve,

 

Thanks for your answer but no, this not helpful 

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xSteveuk
Mastermind
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Members_dqwiEdn
First Poster
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Hi, I had the same problem. I was told mine were international numbers. Was given a link. Took me to login then I went to register my product. Typed in the code showing as an A B or C which arwe all the same anyway and it worked. Here's the link. Please tap on this link .http://spr.ly/61777OEQsW. Hope this helps.

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