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Original topic:

How do you claim the buds and tag when you purchase the s21?

(Topic created on: 08-09-2021 09:18 PM)
Bainsey
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Just purchased the s21 and I was told at the shop if I enter the imei number online on the Samsung website I'll be given a tag and ear buds, it then redirects you to the app but there's nothing mentioning it in here ....
9 REPLIES 9
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Fiona26
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ChelseaH
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Hi there!

I'd love to help out! So I can find the exact promotion you're referring to, please could you confirm where the S21 was purchased and also the purchase date? This will help me to locate the terms and conditions, and see how you can claim this :smiling-face:

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ChelseaH
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Actually, looks like @Fiona26 's link is pretty spot on! Are you having an issue claiming through this link at all?

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Bainsey
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Spot on, thanks very much for the help!
Cat805
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If purchased in store, where do I find the invoice number on my sales receipt? 

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Bainsey
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It's the numbers at the bottom of the receipt underneath store, term and tran, it should be 14 digits long
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Cat805
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Thanks for that

Johnlloyd
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How do I claim my air buds for my a52s 5g
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DannyT
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@Johnlloyd - Just follow this link https://2021.samsungpromotions.claims/s21gift


Welcome to the Community!

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