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Google assistant cannot hear my voice via Buds

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Apprentice

Hi all,

I bought Buds headset also because using the touch comand I can activate Google assistant.

Ufortunately I discovered that activating the assistant, I can hear his answers but he cannot hear my voice using Buds microphone but only via phone mic.

I'm using S10+.

 

Thanks in advance to anybody that can support me on this issue.

Ciao

Marco 

8 REPLIES 8
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Moderator
Moderator

Hi @MarcoTumi 

 

Could we confirm that you placed your finger on one of the Galaxy Buds for a couple seconds to activate Google Assistant?

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Hi Chris, Yes, in fact I can hear the sound that confirm Assistant is listening.

 

Thanks

Marco

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Can you use the Buds to make and receive phone calls OK?

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Yes indeed

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Hi Chris,

I'm still waiting for a solution please. 

Thanks

Marco

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Hello, is there any one that can support me?

I'm still waiting a reply/solution.

 

Many thanks

Marco T.

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Hello,

I'm still waiting for a reply or solution. 

Many thanks

Marco

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Apparently the mic it listens from is from the phone and not the Bud's mic and there's no way to change it, not even on my Buds+ 😕

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