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Galaxy Buds Plus software issues

(Topic created on: 07-05-2020 05:13 PM)
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VikenAb
First Poster
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I own the new Galaxy Buds+, and they're great! I just have a couple of issues.

 

1. Whenever I activate the ambient sound, and especially at max capacity, they start to emit a strange feedback to sound whenever I put them or remove them from my ears/charging case.

 

2. Whenever I pause and unpause a video I'm watching, whether from YouTube or any other app, the video and sound synchronization starts to to not function properly (i.e. the sound would either be a few milliseconds ahead of behind the video).

 

I've run all the troubleshooting and exchanged for a new pair with no solution. I hope that this can be solved with a new software patch. 

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ChrisM
SuperStar
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Hi @VikenAb 

 

Did you manage to find a fix for these issues or are you still having the same problems?

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