FREE EARBUDS WITH WITH S20

[peddie]

Has anyone any advice with regards to claiming the free earbuds? Bought my phone on contract 05/07/20 on 02 and can find nothing to help me collect my free ear buds as advertised.

Thanks in advance 

[weeperrin]

I'm the same

[JAMES4578]

Hi @peddie @weeperrin  There are a few threads on this now.  I will link you this one which has been marked as the solution with the link informing customers how to apply.

https://eu.community.samsung.com/t5/galaxy-s20-s20-s20-ultra/how-to-claim-pair-of-wireless-galaxy-bu... 

Claims need to be made between 30-60 days after purchase.

[weeperrin]

hi ,i just phoned Samsung they are emailing the claim form

[SingGirl7]

yes I had frustrations with this as I was TWICE sent the incorrect link which led to a 'closed promotion' response.

I have just made another phone call and have been sent the correct link and have now just successfully made my claim..

here is the link I was sent (incase you get sent the WRONG link like I did TWICE 🤦🏾)

https://20202.samsungpromotions.claims/gb/en/claims/o2summer/get-started

[jimpick]

I have contacted Samsung was given this link to get the buds Hi! It's Aamir from Samsung Support, click the following link to claim your gift https://www.portio.co.uk/share/FRstUQSDyDLG

[Mmb22]

HI i was unable to to claim for the samsung wireless headphones when i purchased my samsung s20. I am getting to the point where i no longer want to buy samsungs due to false advertising and lack of support during this matter. Twice they gave me a broken link and i couldnt get any support it was like as if they didnt know how to help me. worst experience ever i wont be buying a samsung again after this

[DC1985]

Hi I ordered my phone on the 29th July I have now received my phone, but how do I go about gettin my free ear buds.