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Forgot my password for Samsung ssd T5

(Topic created on: 13-12-2020 05:31 PM)
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james641
First Poster
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Hi, I would like to format my Samsung SSD T5 as I have forgot my password and not interested in the existing data. In manual, it says that samsung customer support will help you with situation. Has anyone done this before? 

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CarloL
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Hey @james641, I recommend getting in touch with the Samsung External Memory Team to receive support with this. You can get in touch with them either by email samsungmemory@hanaro.eu or by phone 0330-SAMSUNG (726-7864). 

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