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EB-P1100B Powerbank all 4 lights blinking

(Topic created on: 08-12-2021 10:42 AM)
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zeroSkilla21
Student
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Hi, recently my Samsung Powerbank stopped working. I was using it for my LED's, it was just plugged there for like 2 weeks and not used much. And now, when it ran out of charge I unplugged it from LED's and plugged it into charge, and suddenly all 4 lights started blinking. It's the same for like 4 days now, it just blinks non stop. For charging I used Xiaomi charger (max 30w) I used it all the time and nothing was wrong. 

I tried looking for the receipt, because I bought this powerbank recently and now it just died, but I think I lost my receipt somewhere so I don't have it.

I also tried some solutions I found online, like holding the button or waiting 10 seconds and charging it then, but nothing seemed to work.

Looking for help, thanks 

10 REPLIES 10
zeroSkilla21
Student
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for anyone looking for the solution for the exact same problem, just open the powerbank and reconnect the battery, it fixed it for me. Only problem is you will need an soldering iron to resolder the battery

Omaroka
Apprentice
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Thank you so much for posting the solution. I was able to fix mine that way! God bless.

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TJG1
Student
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How does one "just open the powerbank" nondestructirely? Thanks!

Teeteesamsam
Student
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I'd like to know too 😕 the whole thing seems to be glued down 😞

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Omaroka
Apprentice
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Wedge a knife or something thin between the top and bottom plastic pieces and pry them off, should reveal black plastic pieces that are held down with screws, unscrew them then push it out of the aluminum casing. You might need to use a bit force to push it out entirely

Omaroka
Apprentice
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Please check my reply to @Teeteesamsam

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TJG1
Student
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Thanks! Here is what I did based on what you said.

TL;DR

Pry the grey plastic end caps off the battery housing on both the port end and non-port end. Pry only the grey, not the black. Remove two screws from non-port end. Pry on the black plastic on the port end until the tray starts to slide out. Finish pulling it out by hand.

Mine looks good inside. It blinks when I used it to charge my phone, not when I recharge the battery. I'll see what I can find out, now that I got it open.

AL;WTD (Absurdly long; way too detailed):

At the ends of the battery, there are light grey plastic cap pieces. I used a very sharp knife and slipped it between the  aluminum case and the edge of the cap. There is not much space, so the knife has to be pretty sharp. I used a multi-tool blade. An exacto-knife might work, but the blade should be pretty stiff since the caps are well glued. The caps a glued to a black plastic surface . It is possible to get under the black surface to pry. Do not do this! You want to separate cap from the black surface. Remove the caps from both ends. The end with the ports is easier because you a slip the blade through the opening of a port. It is glued down tightly, so when you start prying, the cap will flex a lot before separating. Put a bit of pressure on it and hold. The cap will gradually separate. I was afraid to press to much for fear of breaking something.  

Once the caps are removed, you will see two small screws on the non-port end. Remove them. Pushing on either end did nothing. I had to start gently prying the black plastic surface on the port end, just like removing the grey cap. Pry and hold and the glue/tape will start releasing. The battery and electronics are in a tray that will start to slide out. Once I got it out a little, I finished pulling it out with my hands. After removing it, I notice that the black surface on the non-port end it still in place. The screws go through that, and into the end of the tray. Prying before removing the screws will lead to disaster. 

You may scratch the plastic and aluminum in this process. Samsung probably has some specialized tools to open it cleanly. I got mine open with just a bit of acceptable scratching. A heat pad to soften the glue might make it easier.

So thanks for that info. It was VERY helpful. Once I got it opened, I saw the the battery leads were well soldered in place. I did not find any other obvious fault. I realized my problem is different to the OP's. My LEDs blink when I try to charge my phone with the battery, not when recharging the battery. It started happening sometimes with only one of the ports. It became more and more frequent, then started happening on the other port. Now that I got it opened, I'll see if I can figure out what is wrong with it.

alexbrown981
Student
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Hi, did you ever figure this out as I have exactly the same fault. Thanks
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Abhi1289
Student
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1. First hold your power button for about 15s
2. Now recharge your powerbank for few seconds
3. It will hopefully solve the problem

 

Credit:@adnantalib

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