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DUO wireless charger LED has stopped working

(Topic created on: 09-07-2020 01:25 AM)
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bigred505050
Student
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Recently bought a Samsung Duo wireless charger and everything worked fine , untill tonight put my S3 Frontier on charge but LED for it will not  illuminate , it still charges the watch but LED does not work. 

The duo is only 4 weeks old so i expected no problems with it . Is it just a faulty unit ? or is there a fix for this problem

3 REPLIES 3
ChrisM
SuperStar
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Hi @bigred505050 

 

Have you tried unplugging from the mains supply for a few minutes before plugging back in? We know it sounds a little simple but you'd be amazed how many times some issues are resolved this way!

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bigred505050
Student
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1st thing i did was try that but no good still got same fault , tried another watch same fault so contacted amazon who replaced the unit as faulty , new one has arrived and all is good again and even better the replacement one was £10 cheaper ! result !!!!

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ChrisM
SuperStar
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Great news, @bigred505050! Thanks for letting us know!