I got my phone through vodafone and told i had to wait 30 days before they could check it as i could claim the dex and then return my phone to vodafone.
After 30 days i cant return the phone so they will check it then.
I pre-ordered a note 8 as soon as it was available for pre-order and made a claim 30 days later . only information l get is we are reviewing your claim and will inform you with in 30 to 60 days by e-mail provided. Stupid promotion should have waited for iphone x . trying to sell the note 8 no one wants it too expensive.
Hi, I made my claim on the 20 September and received an e-mail today (24 October) saying I have passed validation and my dex will be sent within 30 days from today. So getting there...........