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Original topic:

claiming buds live

(Topic created on: 09-02-2021 04:33 PM)
fmc96
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Hi 
How do you claim your free buds ?
Thanks

3 Solutions


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Mumblez
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DanniJ
Journeyman
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when you open the membership app there's a blue bar below the ads and above where ot says community etc that says click her if you're wanting to claim free gifts :smiling-face:

Screenshot_20210209-192605_Samsung Members.jpg

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GalaxyAsh
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the easiest way is as above through members, I don't think you need any information that way ( but not sure ) I claimed mine via the way in your screenshot, pressing "claim now" and following the steps, you need your IMEI number ( IMEI 1 ) and a screenshot of your confirmation email ( or in store receipt, but unlikely right now ) the steps are quite simple you will get through them fine. you can display your IMEI by dialing *#06# in your keypad, or Settings > About Phone > IMEI 1, or IMEI 1 from your box. 😊

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23 REPLIES 23
madkelz
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Hi can anyone tell me how i go about claiming my free ear buds with s21.thanks. xx
poundy
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you click on the link on Samsung members homepage, then you'll have to upload your phone Imei number and proof of purchase
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Mumblez
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fmc96
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ive ordered the phantom red and not revieved my phone yet so got no emi number
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Azad998
Apprentice
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this is the promo after the pre order deal, my delivery time is 4 weeks so how can I put a claim, I can't find the option on the memebers app
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Azad998
Apprentice
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sorry just clicked the link, my problem now is I'm waiting for for the phone to be delivered as I picked a samaung exclusive colour which takes 4 weeks to deliver .....
Greenlantern68
Journeyman
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You have 30 days to make claim. I just purchased an S21 and delivery says up to 5 weeks. I emailed Samsung about this . They said to contact them again closer to time frame (30 days) end. I will do so in 20 days time (as it takes Samsung 5 days to reply to an email). So I do hope I am able to claim my buds , or they may give me an extension if my delivery is late( I ordered the brown S21 Ultra and this takes a little bit longer)..so I hope this helps.
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Greenlantern68
Journeyman
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claim on a laptop ...I only saw the claim page when I clicked on the 'business claim ' . Also you need to have your new phones IMEI number .
Lainey479
Apprentice
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Hi all how do I claim my free galaxy buds my sister sent me a msg telling me I could claim them but I can't find how I do it 
TIA

image


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