27-01-2022
01:50 PM
- last edited
27-01-2022
02:21 PM
by
ChrisM
) in
Hearing aids will not connect to phone with new android 12 update, they connect to the phonak app but not the phone for calls and audio
27-01-2022 01:51 PM in
AccessoriesI dont know why a i d s got starred out thats what my hearing devices are called
27-01-2022 02:22 PM in
AccessoriesApologies, @Janderson. This was system generated. We've now corrected this for you.
27-01-2022 02:56 PM in
AccessoriesI noticed that I had to re-enable audio in Bluetooth settings as the slider had been moved to the "off" position. Hopefully, this will get you back up and running.
30-08-2022 06:49 PM in
AccessoriesSame here. Very disappointing and frustrating. Any updates? Brand new fold 4 will not connect.
07-09-2022 12:12 AM in
AccessoriesMack28.
Same prob. with my A21s after And12 download."Engineers are working on it"
09-09-2022 09:44 PM in
AccessoriesJust returned my new, Lucid hearing ***** because they would not connect with my new S22+. Hope this gets fixed soon.
15-11-2022 08:44 PM in
AccessoriesThis should be high on the priority for Samsung. My fold 4 won't allow calls or streaming. My hearing ***** are connected but, the slider for Calls and Audio are missing. Keeps saying I need the app to connect. Never had this issue before. I've followed all of the support documents to remove and then repair the hearing *****. Uninstall and reinstall the Phonak app.
Accessibility is something most companies take seriously, doesn't seem like Samsung is taking this seriously. You would think this would've been tested prior to rollout.