Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Android 12 bug - hearing aids

(Topic created on: 27-01-2022 01:50 PM)
Janderson
First Poster
Options
Accessories

Hearing aids will not connect to phone with new android 12 update, they connect to the phonak app but not the phone for calls and audio

0 Likes
7 REPLIES 7
Janderson
First Poster
Options
Accessories

I dont know why a i d s got starred out thats what my hearing devices are called 

0 Likes
ChrisM
Moderator
Moderator
Options
Accessories

Apologies, @Janderson. This was system generated. We've now corrected this for you.

0 Likes
Pugs1957
Samsung Maker ★
Options
Accessories

I noticed that I had to re-enable audio in Bluetooth settings as the slider had been moved to the "off" position. Hopefully, this will get you back up and running.

RETIRED
0 Likes
randy4bs
First Poster
Options
Accessories

Same here. Very disappointing and frustrating.  Any updates? Brand new fold 4 will not connect. 

0 Likes
Mack38
First Poster
Options
Accessories

Mack28.

Same prob. with my A21s after And12 download."Engineers are working on it"

0 Likes
KShideler
First Poster
Options
Accessories

Just returned my new, Lucid hearing ***** because they would not connect with my new S22+.  Hope this gets fixed soon.

0 Likes
davidfr95
First Poster
Options
Accessories

This should be high on the priority for Samsung.  My fold 4 won't allow calls or streaming. My hearing ***** are connected but, the slider for Calls and Audio are missing.  Keeps saying I need the app to connect.  Never had this issue before.  I've followed all of the support documents to remove and then repair the hearing *****. Uninstall and reinstall the Phonak app.

Accessibility is something most companies take seriously, doesn't seem like Samsung is taking this seriously. You would think this would've been tested prior to rollout.

0 Likes