Think that's the biggest disappointment, in that these are probably the best sounding on the market,build quality 2nd to none, but what use are they if you cannot use them, and yet since Day released to today nothing on samsungs websites, nothing when you get the product.....there sitting back and waiting for people like us to come on complaining then there response is we've sent you private message, I DO think the company stands a very good chance of lawsuit being taken against Samsung because they are aware of this problem and its growing yet they've taken no responsibility in informing people that there's a chance there going to damage there ears, having a discussion after the fact is open to being a lawsuit being brought
