samsung galaxy s8 blue moving box on lock screen

[lailab]

my samsung galaxy s8 has a blue moving box on the lock screen and does not let me use my phone at all i cannot use the touch screen at all please help how to i get rid of this 

[Lupe26]

Try using two fingers to scroll and double tap when you find what you want to click on

[samson868]

i found the universal switch on my Galaxy Tab A... it was already off... hitting the volume up and power at same time does nothing... this tab A is useless

[Renegade89]

Try the suggestions in my post (04-01-2019 01:26 PM)

04-01-2019 01:26 PM

04-01-2019 01:26 PM)

[Stevenr512]

Just triggered this on my S9 this morning by accident, apparently just tapping, not holding, power+volume at same time up turns it on and off manually on my phone. May keep it on for now that's a better theft deterrent than anything else on the phone LOL!

[Lkc]

if you can get to settings , wait for the blue box to hit where you need it then tap it . 

[Lkc]

you may need to hard reset it if that doesn't work permanently, factory reset may be you're last option . when the red words come on the screen you can scroll down to reset . good luck . mine has stopped . turned off things that turn on my screen so when in my pocket not to hit a bunch of times and set it off again .

[1filomena1]

This didnt work for me on my Samsung galaxy S8+ but what unlocked it in the end was my alarm going off. The alarm seems to take over the phone and unlocks it when you x the alarm. So as a future fix Ive set my alarms to go off at certain times every day just in case it happens again.

[Dixon347]

It did not work on the Samsung A6

[Dixon347]

Universal switch is enabled that is the cause of the blue box. Press the power button and volume up button together 2 - 3 rapidly to disable for the Samsung A6

[Bernd6]

thanks is works on my phone