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right galaxy bud doesnt charge

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First Poster

when i put the buds back in the case, the left one charges perfectly, however the right one doesnt seem to charge. 

i have done all the steps provided previously such as deleting the cache and updating the app. none of these worked what can i do to solve this issue

2 REPLIES 2
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Moderator
Moderator

Hey @JoeWrafter! Can you make sure that there is no dirt on the magnetic charging connectors of the right Galaxy Bud? This may be preventing the right bud from charging correctly. 

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First Poster

cleaned them and still having the issue, what else shall i do

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