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White screen when login in to Samsung account

Apprentice

I bought my Galaxy Watch today and I've paired it with my OnePlus6. No problems happened until I reached the login to my Samsung Account - a white screen appears and nothing happens. I can't download apps... Can you plese help? Already did the basic. Uninstall and reinstall, clear cache, reboot phone and watch...

25 REPLIES 25
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First Poster

Until yesterday, everything was fine. Today - i have the same problem on my P20 Pro. 

First Poster

 i have the same problem on my P30 :((

New Member
Same Issue! Samsung Please Help!
Observer
I have the same problem.
First Poster

Ugyan ez a gond huawei mate 20

First Poster

Same problem here , Huawei Mate 9 , watch pairing is successful but when trying to download watchfaces , phone tries to connect to samsung account and I am presented with a white screen

New Member

i have the same problem on Huawei P Smart

New Member

Same problem with p20pro

First Poster

Dear Samsung,

 

I also cannot login anymore because a white screen appears on my MOTO G6+ Android 9. It used to work.

Please let all of us know that you are working on this and when we can expect a solution.

Without this confirmation everybody is spending time by rebooting, reinstalling, and who knwos what.

 

thanks!

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