I have recently switched from S7 to S9 and after resetting and connecting my gear to my new phone I've lost all my watch faces that I have downloaded including the one that I've paid for. I've researched in so many places to recover them back but nothing is working for me. I initially purchased and downloaded my WF in Australia and recently I am in London, can this be the issue? If it is then this is really disappointing for me.
Thanks for your response on this andrew, I have already checked in every possible places for these watch faces, I coudn't even find my purchase listing anywhere. Not sure why this is so complicated for something that I have paid for. And I am not the first person to face this issue.
Yea I have the same problem, probably spend like 40/50 euro's worth of watch faces.
It's pretty ridiculous in my opinion, i've been supporting everything samsung has done and keep buying the new devices that they bring out. But there is nothing they can do for the long time supporters.
So this is how you get to your watch faces you downloaded. Make sure you're logged in on the watch app and go to the Galaxy store and click on the 3 dots at the top right. Click My page, All, then you will see App,Themes, and Watch. Click on watch and everything you downloaded to your watch should be there. If its not wait a little bit longer before going back. The most important is to log in to the watch app.