07-06-2019 07:18 PM
Help!!! So I have the 4G enabled 42mm smart watch with EE. I was having connections issues (ongoing since Nov 2018.) There was a large updated at the end of May which EE said would resolve these issues. It didnt! And since the update the watch wont accurately measure my swim lengths. I have since had a new watch from EE and the connectivity issues have resolved but the swim issues are still there. So today it said I swam 5 lengths when I swam 2. It's either massively under counting or over counting. Everything else is fine - tracks my run , exercise just not swimming. Any ideas?
07-06-2019 07:30 PM
07-06-2019 07:40 PM
That option is no longer there on the s health app since the update. Just a list of steps floors etc. I have to go into workout on the watch and swimming pool length that way. It does say 25m
09-06-2019 12:25 PM
Any other ideas?
11-06-2019 06:51 PM - last edited 14-06-2019 02:33 PM
Fixed my own issue I set the Pool length under the custom tab as 25m - not just the 25m option. And it counted perfect!
THIS WAS A ONE OFF!!!! Now not working again !! Has anyone else had this issue?