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Screen timeout not working

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New Member

Hi, 

Does anyone have a screen timeout problem, it's set to 15 sec but this doesn't  happen. I have reset many times but still doesn't work and this  is causing my battery  to drain....

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First Poster

I tried this way to set up the time - not in the setting application, but to push button on the top right corner of the screen (notification menu) - and voila ! i got my 5 required minutes instead of 10 seconds. miracle, please try this way. It is the same setting page but another path to reach and it works

31 REPLIES 31
Superuser I
Superuser I

Hi @Wendy72 can you tell me what phone you have and the android number so I can best help out?

First Poster

Hai . Im using the galaxy s7 edge and my screen timeout isnt working and my screen isnt turning off while it charges as well . I checked my smart stay its actually turned off

Can someone pls give me solution to fix this problem?

Superuser I
Superuser I

Hi @Nitz,

 

Have you got the developer options open? if so you may have "Stay awake" on which will keep the screen on whilst charging.

First Poster

Yea i did and its turned off . And yet still problems remains the same

Superuser I
Superuser I

Try safe mode see if it happens there and if not try clearing the hardware cache

New Member

I just bought a Galaxy J7 Sky Pro today, I have tired EVERYTHING and the screen still shuts off after about 10-15 seconds. I cannot even keep the screen on using apps like "No Screen Off", etc. I'm about ready to smash the thing and go buy something else!!!!!

First Poster
I'm having the same problem with my Galaxy Express Prime 2, I just got it yesterday and have looked online how to stop it from turning off but can't find how to fix the problem. I'm taking this thing back to Best Buy! They have to do something or I'll return it and get my money back!
First Poster

Another type of error - I set the time for 5 or 10 mins but in a while it is switched to 1 minute. I am furious. Samsung galaxy tab S2 SM T719Y

Apprentice

Phone timeout not working 

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