24-07-2019 11:36 PM
Hi I have bought the new galaxy watch my samsung pay wont show up on my galaxy wearable how do I get it to show up on it so I can use samsung pay on my watch I have both took the apps of and put the back on but that didn't help it .
24-07-2019 11:41 PM
Hello!
Samsung Pay app availability varies by region to where the phone/watch was originated, may I know what country your devices were from, please?
@Phil27 wrote:Hi I have bought the new galaxy watch my samsung pay wont show up on my galaxy wearable how do I get it to show up on it so I can use samsung pay on my watch I have both took the apps of and put the back on but that didn't help it .
24-07-2019 11:59 PM
I got my phone from the uk and the watch from America last week while I was over
25-07-2019 12:09 AM
Thanks,
As mentioned, Samsung Pay availability really varies from which country your phone/watch came from.
Per US site: https://www.samsung.com/us/support/owners/app/samsung-pay
Please check if your phone/watch is on the list below:
Compatible Devices
Supported Carriers:
• AT&T
• Cricket
• MetroPCS
• Sprint
• T-Mobile
• Verizon
• US.Cellular
Supported Devices:
• Galaxy S10
• Galaxy S10+
• Galaxy S10e
• Galaxy S9
• Galaxy S9+
• Galaxy S8
• Galaxy S8+
• Galaxy S7
• Galaxy S7 Edge
• Galaxy S7 Active
• Galaxy S6
• Galaxy S6 Edge
• Galaxy S6 Edge+
• Galaxy S6 Active
• Galaxy Note9
• Galaxy Note8
• Galaxy Note5
Compatible Devices
• Gear S2 Sport*
• Gear S2 Classic*
• Gear S3 Frontier
• Gear S3 Classic
• Gear Sport*
• Galaxy Watch*
*Watch does not have MST payment capability and only supports NFC payment.
@Phil27 wrote:I got my phone from the uk and the watch from America last week while I was over
25-07-2019 12:17 AM
I'm on 02 network and my phone is the samsungs8 n my watch is the galaxy watch the watch is the only thing I got from America but u would think if the wearable is picking up the rest of the samsung apps I have on the phone you would think it should pick up the samsung pay
25-07-2019 12:55 AM
25-07-2019 01:07 AM
If I new the watch from the us wouldn't be compatible with my samsung pay uk I wouldn't of bought it but when I bought the watch no one even told me well that was a waste of money if the uk apps wont work on the us watch u would think use would make the watch all compatible for all countrys for the apps to work
25-07-2019 02:31 PM
Different regions have different apps and requirements, @Phil27. We always recommend purchasing from your own region for maximum compatibility as well as warranty purposes.