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Samsung gear s3 charger problem

Explorer

Brought a S3 Frontier today and the charger doesnt work. Plug charger in and get red, green and Amber light but when I connect watch nothing happens. Nothing on watch and no light on charger. Any ideas?

3 REPLIES 3
Superuser I
Superuser I

If it was my purchase I’d go back to source and have them look at it and if required swap it out. 

 

In all honesty after such a short period of time I wouldn’t want to be having to troubleshoot too much with it. 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Explorer

Totally agree with you. Just wondered if anyone else had problems. I brought directly from Samsung so hassle to send it all back. Will have to speak to them Monday. Thanks for your reply 😁

Superuser I
Superuser I

Your welcome. 

 

Assuming all the contacts on the charger and watch are clean and any in transit packaging has been removed.

 

If you have a Samsung Experience Store or Samsung Service Location they would be able to take a look for you. 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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