Unfortunately this solution was no use for me , i tried, but it dose noting, my galaxy watch active just work 16 days !!! 🙁😔 and suddenly its screen become black while still it conect to my phon and notification were reciveed from my phon but i cant see anything...
Im completely disappointed with samsung
They have told me how much I'd cost to fix it (IF they were allowed to do it) and it wouldn't be worth anyway... It's half the price of a new one here. Or as much as I've paid for it in the US. Or twice as much as a brand new Amazfit that will do just the same to me as this one was doing during it's first and only month of operation, so I've obviously chosen the Xiaomi one (and I'm quite happy with it!)
I have the galaxy watch active. I bought it in April, has worked fine, screen has gone black a few times, but has always turned back on. Saturday it went black and has not turned back on. I am not sure why this happens or how to fix it. Seems the screen is shot, tried to charge it and push the power button but nothing happens. Left on the charger overnight and tried again, still nothing.. any ideas on how to fix it or is it just a faulty watch and I should switch companies?