@Ey3draveking: If you take the Buds out of your ears, open the Galaxy Wearables app, go to Find My Earbuds and tap the magnifying glass symbol, the Buds should start beeping. Is this beeping balanced in both Buds? If not, please follow the steps below to clean them to see if this helps.
1. Remove the eartip from the earbud carefully, without using force.
2. Clean the sensor, mesh and eartip with a clean, soft cloth.
3. Clean the receiver with a cotton swab and dry brush to remove any foreign materials.
4. Reattach the eartip.
If the problem persists, I recommend visiting one of our authorised Support Centres where an engineer can inspect your buds. To find your nearest one please check the following link, select 'Mobile Device > Phones, tablets and wearables' and enter your post code. http://www.samsung.com/uk/support/servicelocation/
1. Remove the eartip from the earbud carefully, without using force.
2. Clean the sensor, mesh and eartip with a clean, soft cloth.
3. Clean the receiver with a cotton swab and dry brush to remove any foreign materials.
4. Reattach the eartip.
If the problem persists, I recommend visiting one of our authorised Support Centres where an engineer can inspect your buds. To find your nearest one please check the following link, select 'Mobile Device > Phones, tablets and wearables' and enter your post code. http://www.samsung.com/uk/support/servicelocation/
