03-01-2019 07:24 PM
I bought a Samsung Galaxy Rose gold ladies watch yesterday. I set it up no problem last night but after just 2 hours of wearing it I was experiencing severe pain in my left wrist & left hand was shooting with pain. I had to take off, today I tried it again and severe pain. I changed it over to my right hand and again after a few hours same unbearable pain. I have worn fitness trackers 4 years with no issues. Is there a solution for this or can the watch be returned? I even took extended warranty out on it so I am very disappointed.
16-10-2019 06:04 PM
Ihave been having severe pain in wrist and going into my fingers, after taking off the watch 42mm rose gold, the pain subsides . What is causing this?
17-10-2019 04:40 AM
Hi minna5,
Im not 100% sure, but from.what I'm looked up it has to do with the raised bit under the watch. Either from the heart rate monitor, and or the cordless charging bit.
I had the horrendous pain for so long, so I started waring over the cuff of my long sleeve work shirt. That has helped, and I can now ware when not waring my long sleeve shirts. But they will.be a slight back by end of day.
I decided to try and put up it and work out how combat it, was even thinking a bandana under it, just because of the price of it I wasn't going to give up... as I'm not sure we can get money back🤷♀️
Hope any of it helps.
19-10-2019 03:39 PM
I have been having left wrist pain as well, tingly fingers and wrist pain, so painful.
18-11-2019 04:07 PM
05-12-2019 04:51 PM
As people have mentioned this is casued by one of the sensors in the watch. It can be HR or the wirless charging. I have tried fitbit Versa and now Galaxy watch 2 and had issues with both. If you dont care about heart rate sensor then you can do what I did which is to cover the bottom of the with paper and tape. I added multiple layers of tape to make sure it blocks off everything. So far I have not had any pain since then. Watch still tracks my steps and can charge without any issues. it just does not track heart rate, which I am willing to give up. Hope this helps.
06-01-2020 02:41 PM
I just googled as I thought I was going mad and found your post! I have tried several times now to wear it and it's unbearable the shooting pain in my fingers. I have the Samsung Galaxy Rose watch as well. I will be taking mine back this week!!
06-01-2020 08:56 PM
I have the watch over a year I tried to return but I couldn't as it was me and my reaction to the device. Nothing wrong with the watch itself. It has been a poor experience though with the watch due to the pain & discomfort it causes me. I find the higher up the arm I wear it the less painful it is. Also I wear it on the last notch so quite loosely which helps pain wise but has resulted in the watch falling off a few times. I can't wear it every day & if I wear it for more than a few hours I have to power it off due to the pain. Overall very disappointing.
06-01-2020 09:02 PM
@EvieD wrote:I have the watch over a year I tried to return but I couldn't as it was me and my reaction to the device. Nothing wrong with the watch itself. It has been a poor experience though with the watch due to the pain & discomfort it causes me. I find the higher up the arm I wear it the less painful it is. Also I wear it on the last notch so quite loosely which helps pain wise but has resulted in the watch falling off a few times. I can't wear it every day & if I wear it for more than a few hours I have to power it off due to the pain. Overall very disappointing.
I have a similar issue with all the smart watches. I posted a solution in my earlier post if you do not care about HR sensor. Check it out.
11-01-2020 04:39 AM
Hi Everyone,
I am experiencing the same problem shoot pain in my wrist using my active 2.
Could this please be looked at.
11-03-2020 02:36 PM
Yes I brought my Samsung s10 Rose gold watch November 2019 and I just started having wrist pains for about a month, not know where it came from. I stopped wearing my watch bc of the pain and it stopped so today I decided to put it back on. Soon after I felt tingling in my wrist so I ask my co teacher I feel it's my watch which caused her to look it up and here we are. What is causing this? I see I'm not the only person.
I couldn't sign in the community with my current password I signed in with, didn't understand so in order to write this review I just used my old email.