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Samsung Galaxy Watch not counting steps / measuring heart rate / screen not illuminating when on the risk

New Member

My Samsung Galaxy watch has suddenly lost functionality (recording heart rate / counting steps / screen illuminating when wrist turned).

I have tried a factory reset (via software / watch menu) but no luck.

I installed the latest software over the weekend but not sure if this is linked?

1 REPLY 1
Observer

I'm exactly the same!!!!! Tried factory reset but to no avail! Just suddenly stopped working!!!!

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