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Samsung Earbuds keeps disconnecting

(Topic created on: 28-07-2019 11:25 AM)
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MatrixUK
Student
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Hi Samsung. 

 

I'm having issues with my earbuds. I bought them while the offer was on when you bought a s10.

 

it's a random thing. but sometimes they will work non stop. and sometimes when I'm walking around, they just shut off. I was listening to music while walking so I know it wasnt idling.

 

I check all updates on phone and earbuds and I know they are up to date. 

 

Anyone can help with this?

 

Thanks

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