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S3 watch - "Terms and Conditions have been updated" repeating message

(Topic created on: 11-03-2019 10:33 PM)
3319 Views
Anton69
Explorer
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For the past few weeks, my S3 Frontier displays the following message, daily:

"Samsung account
The Terms and Conditions and the Privacy Policy for your Samsung Account have been updated. Tap the link below to read and accept the new terms, then sign in again. http://account.samsung.com"

(Side issue: Note the http link, not https.

Clicking on that link brings up a "Check your phone" message. My phone opens https://account.samsung.com/membership/intro If I sign in from there, it brings me to a page with my profile, and options for:
Privacy
Password and security
Services
Places and 
Notice (this says "Last updated 2019-02-07" - roughly around when this message started appearing, I think).

 

If I click on Notices there is a list of them, in English, Irish, and I think Italian, referring to Samsung Themes, Galaxy Apps, Samsung Cloud, Samsung Pass, etc.  There is nothing to click or accept.  

 

If I dismiss the message on my watch, it will reappeat the next day with an updated date/time.

Any ideas on how to stop this happening?

 

11 REPLIES 11
ChrisM
SuperStar
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Hi @Anton69.

 

Did you manage to get to the bottom of this or are you still having the same issue?

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Anton69
Explorer
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Hi. No, still having the same issue - daily notification of the change and still no way to agree to new Ts and Cs.

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ChrisM
SuperStar
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Have you tried logging in to your Samsung account on a laptop/PC to see if you can accept the new T&C's?

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Anton69
Explorer
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Hi Chris, yes, I've logged on from desktop too and there's still nowhere to accept new terms and conditions. 

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Anton69
Explorer
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*bump*

Still have the same issue - a daily notification of new terms and conditions, and still no way to accept them... Going on for over a month now.
Filbit
First Poster
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I also started getting this a few days ago, anyone have a fix?

JohnTheMobile
First Poster
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Hi all - I'm getting same issue on my Galaxy Active for about 2 weeks now and have tried same things like logging into Samsung account but nothing to acknowledge.


@Anton69 wrote:

Hi. No, still having the same issue - daily notification of the change and still no way to agree to new Ts and Cs.


 

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JTCs3
Student
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I have this same exact issue, incredibly annoying and can't seem to find the solution on any Samsung or smartwatch forums. 

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JTCs3
Student
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1.1. Before You are permitted to Use the Services You are required to accept the Terms and Conditions and any Special Terms, as the case may be. Terms and Conditions and any Special Terms may be accepted by clicking the "accept" button if such button or function is available or present via the user interface for the respective Service.

Copy and paste from the terms.. So even samsung states the accept button may not be available... Wtf? Fix this *****