Remove email app from Gear S3 - OR - Prevent watch from locking CONSTANTLY

[ianwelles]

I have my Galaxy S8 connected to my work account (activeysnc) to sync calendar only.  All other sync features are disabled.  This does require a passcode on my phone, which I use anyway, so this is not an issue.  Where the issue comes in is with the Gear S3.  It has the Samsung email installed by default and it cannot be removed.  In the Gear settings my emai account is turned off.  I still get a message frequently telling me to set up a PIN on the watch because my work account requires it.  I want to this to stop.  How can I make it stop?  I want this email app off my watch.

Solutions that are not viable for me:

• Using a different app to view/sync my work calendar.  I already have Outlook and use that for email.  I need all my calendars - business and personal - in one calendar view in Google Calendar app.
• Rebooting -  I have done this literally dozens of times.  I have even replaced my phone and reset the watch.  Still does the same.

Ideal solution:

• Use a pin on the watch as it requests.  Unfortunately this is not viable for me because the watch locks CONSTANTLY. So often that I am NEVER able to look at the watch without first entering a PIN.

Any ideas out there?

[Nyann]

I tried this fix and it didn't work. Watch continues to ask for a pin. Any other ways to disable my work security on my watch?

[Jasonharding532]

Open Samsung Wearable app... Tap the Home link... Scroll down and open the Apps tab... Find the email icon and open the settings gear icon... Toggle the switch next to the affected email acct to the off position...

[Samm98007]

Yes. I tried that many times. Does not work. 

[Samm98007]

I would say Gear S3 is the worst gadget I purchased within last 10 years. So many issues. 

[Srid]

@ 

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@Jasonharding532 wrote:

Open Samsung Wearable app... Tap the Home link... Scroll down and open the Apps tab... Find the email icon and open the settings gear icon... Toggle the switch next to the affected email acct to the off position...

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Is there a sequence of steps you followed (first disable the app, then reboot watch/phone)? I tried some combos and isn't letting me disable the lock screen or choose "payments only". TIA

[Samm98007]

i tried all. it does not work. 

[Srid]

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@Samm98007 wrote:

i tried all. it does not work. 

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this (pin lock requirement) is extremely inconvenient, making this watch useless. 😞

[Hunter32]

You don't have to remove your exchange server settings from your phone, only from your watch. Simply go to the Galaxy Wearable app on the home page, then scrole down to "Email", then turn off your exchange email acount. Now you can go back ot your watch and change your security settings.

[Samm98007]

you mean go to app on the home page and click on email. I did that many times. I tried all tricks possible.

Samsung if you listen, please tell me why i need to use my pin several times per day.  

[Srid]

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@Hunter32 wrote:

You don't have to remove your exchange server settings from your phone, only from your watch. Simply go to the Galaxy Wearable app on the home page, then scrole down to "Email", then turn off your exchange email acount. Now you can go back ot your watch and change your security settings.

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No sir. Tried that several times. Does not work (unless, there's a specific sequence I need to follow, such as, "turn it off, reboot, or even reset the watch, etc.)

Thanks for replying though. If anything strikes you (like a specific sequence) please let me know.