Remote connect problems gear 3 frontier

[Pcr1982]

In work and at home i don't tend to keep my phone on my person so used to use remote connect over WiFi a lot to receive emails and notifications etc.

Recently my phone says it is connected to wifi but I get the 'watch' symbol at the top of the gear 3 frontier. And I do not receive any notifications at all.

I have reset watch and phone with no success. This feature Was a big selling point for me and for it not to work is frustrating as when I am in work or at home I may as well not be wearing a smart watch.

Any suggestions greatly welcomed

[CarlH]

It transfers data from one phone to another but if you download it (desktop version), you have the option to backup your data (you can also do this with the app version on your phone with an SD card). I also recommend backing up your data using Samsung Cloud or Google Drive. I must also mention, prior to a Factory Reset, to remove your Google and Samsung account from the phone.