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Left ear bud sound quality

(Topic created on: 29-03-2020 08:34 PM)
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OT1906
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The sound quality in my left ear bud is low. I've clean, reset (phone/earbuds), verified latest version; Left earbud still not working. Can you some assist me please?

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29 REPLIES 29
Edgie70
Troubleshooter
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What does it say in the wearables app next to the left ear bud ?? 

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OT1906
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3F221E83-203E-4FCD-9686-FA63753AA350.jpeg

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OT1906
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Hi....it does not say anything.

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Edgie70
Troubleshooter
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Sometimes there is an ( ! ) Next to the bud with a fault , have you reset the buds in the app and unpaired then re-paired ? 

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OT1906
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Yes, I've done that mulitple times.

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Edgie70
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Screenshot_20200331-214354_Chrome.jpg

Try that 

OT1906
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Good Morning,  I will give it a try!! #hopefull.

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Edgie70
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Yep , hope it works

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OT1906
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Hi, I preformed the first step....find my bud feature for about 30 seconds...it did not work; sound quality still low. I'm allowing the buds to drain, then charge.  #hopefull.

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OT1906
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The second step did not work. I drain the buds recharged; left ear sound quality oa low.  Every tip you provide me yields unsuccessful results. Do you another channel to get some results?

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