17-10-2018 06:30 AM
My gear sport watch, which is around 6 months old, had started to battery drain every night. It happens at around 3am. The battery percentage is around 70% when I go to bed (10-11pm)
I know the time accurately because the sleep record and HR record switch off.
Has anyone else had this issue?
23-10-2018 11:32 AM
Thanks, that was the 1st thing I did, not to mention I also lost some of my watch faces in the process as the backup failed (but never told me) I only noticed on the restore. So just to advise what I have completed.
Full factory reset.
Full powerdown (1day)
Full charge
Disabled always on
Disabled Reporting
Minimal watch face
Brightness reduced to 3
No auto dectect (health)
No Wake-up gesture
Still only getting 24hrs at best
23-10-2018 11:47 AM
23-10-2018 05:10 PM
I had this issue for a few nights in a row, seemingly out of nowhere. No new apps or major shift in usage. What fixed it for me was just not wearing it one night. I left it on my nightstand (not charging), and when i woke up in the morning, it had only discharged about 2% and I haven't had any issues since. I'm sure it was some weird coincidence, but thought I'd share my experience anyway. I haven't had any SW updates recently, so unless Samsung silently pushed out a fix, I don't think it was something they did.
24-10-2018 12:29 PM
Anyone managed to get a response from Samsung about when this will be fixed?
24-10-2018 12:32 PM
The only thing that I did was disable the 'Report diagnostics' on the watch.
This was the final test that I did after doing many resets, and app installation tests. I have since been able to keep my watch back to normal charge.
Not heard of a fix from Samsung though.
24-10-2018 05:00 PM
I have the Gear S3 Frontier and am having the same issue!
Also, without installing any apps at all, zero pictures, zero songs; I randomly just ran out of memory. This was after doing a factory reset about 2 weeks ago too.
SAMSUNG, PLEASE FIX ASAP! My watch is essentially useless now!
24-10-2018 05:02 PM
I don't think so. I just did a factory reset not too long ago and it fixed nothing. For me Samsung Health is the battery killer, notifications is second.
24-10-2018 06:39 PM
To anyone still having this battery drain at night issue,please try this very simple fix.
To increase the battery life on the Gear after the update please follow the steps below ↓ •On the Gear tap on setting; •Tap on Gear info. •Tap Report diagnostic and usage info (Disable this feature) Test the watch for a few days to see how the battery works.
24-10-2018 06:48 PM
This worked but raises question for me.
How did this break in the first place? I manually check for firmware and watch app updates daily (Looking to get the HR issue fixed) and there haven't been any in a while. There definitely hasn't been a firmware update, I reported getting ...ARG1 on the HR thread when that happened August 9th.
Can Samsung somehow change watch settings/update code via the diagnostics?
24-10-2018 06:52 PM
I can't answer that I'm afraid. I'm just an end user 🤷🏻♀️
The only thing I did just before it happened was update the weather app, so whether it was attached to that I don't know